We have used the following emails to contact this contributes to a healthy online community where all crypto-gamblers can feel safe. They have always said that they should contact the right department, but nothing has happened. They have also outsourced their customer support staff in Asia - without any particular influence, only further inquiries and promises to help. It is serious enough to give a warning to anyone who plays with cryptocurrency.įrom the consumer perspective: They do not respond to their partners What about their players? We want to inform everyone about the Online Crypto Casino BitDice: We have decided to blacklist them from our site They do not respond to emails, in fact they have not answered us for several months. He lost right to those funds when he attempted to scam (and actually successfully caused a loss of 0.04 ETH to the person that tried to help him).We are an affiliate team of 3. Now, yesterday he came to us acting confused why his account is banned and I had forgotten what happened so he was briefly unbanned and then tried to withdraw funds he had won with some remaining balance he had in the account. We told him it won't be processed because he scammed the support person who kindly offered to help with their own money. He didn't respond to our message on support after that.įast forward 3 months, Benhames500 is back asking why is withdrawal hasn't been processed. After we unbanned him, he tried to withdraw the full amount. He said he didn't have enough ethereum off the site and thus he offered to tip the remaining 0.24 ETH on his account to the support person if we unbanned him so that he was able to do so. The support person, whose ETH was sent to him, asked him to return the funds then. When the deposit did clear, Benhames500 lost a bit over 0.04 ETH betting (he was banned as that prevents him withdrawing but unfortunately we weren't able to prevent him betting). The deal was that he sends the amount back as soon as the deposit clears.

The amount of 0.28 ETH was sent to his address.

A support person offered to help him by sending an equal amount to his (benhames500 on the website) address. We had some deposit issues around a year ago and he had a pending deposit.

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